Airbnb chief executive Brian Chesky says he rarely drafts emails and prefers text, calling it faster and more personal than inbox messages. He said he would rather reach his 8,200 staff by phone, text or in person.
01Summary
- 01Brian Chesky told Time he does not know if he writes an email a week.
- 02He said he replies to emails every day, but rarely drafts them himself.
- 03Chesky said he would rather text Airbnb’s 8,200 staff because text is faster and more responsive.
- 04He ranked communication methods as in person first, Zoom second, text third and email fourth.
- 05He said he tries not to text people when they are with their families unless there is a crisis.
02Why it matters
The remarks show how one of the best-known technology bosses runs his company and how some leaders expect constant availability. For workers, it highlights the continuing tension between quick communication and work-life balance.
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