ADP chief executive Maria Black said worker trust in managers and senior leaders is strongly linked to engagement, with trust in leadership making staff 41% more likely to be engaged.
01Summary
- 01Maria Black made the comments at Fortune’s Most Powerful Women Summit in California this week.
- 02ADP said employees who trust the people around them at work are 60% more likely to be engaged.
- 03The company said workers who trust CEOs and senior leadership are 41% more likely to be engaged.
- 04Black said ADP’s research found that for every 1% drop in full engagement, the likelihood of voluntary attrition rises by 45%.
- 05Black said only 30% of employees are overly engaged at work.
02Why it matters
The findings point to management trust as a key driver of productivity and staff retention. For employers, that means engagement is not just about worker attitude, but about leadership behaviour and communication.
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